Last updated 15 November 2026.
Who we are
AI SEO Sorted is a brand of Techstat Pty Ltd, ABN 52 649 011 263. That company provides the service, takes your payment and issues your receipt. In these terms, "we" means that company and "you" means the person ordering.
What you are buying
The report: one report about one business, for one payment, GST included. A report costs A$10. Your first report about a business is A$5, as a trial. A further report about the same business, ordered with the same email address, is A$10. If a report could not be made and was refunded, your next one is still A$5. The price you pay is the one shown on the payment page. A report is a one-off purchase: nothing more is charged unless you start the weekly plan.
The weekly plan is a separate subscription, described below.
To make the report we ask two AI chat apps, ChatGPT and Gemini, ten customer questions about your kind of business in your main business area (the suburb you choose on the order form, which need not be where your business is based), five times each, and again for your city as a whole (once only, for a business in the city centre). We count how often the answers name the business, look at public web pages, and write up what we found.
What the report is, and is not
- It is a sample taken on one day, asked as a visitor who is not logged in. The apps give different answers to different people and on different days, so treat the score as a guide.
- It does not cover searches that depend on where a person is standing, such as "near me" searches.
- Where we say why something is likely happening, that is our reading of the evidence, not a certainty.
- Anything we could not check is marked "Not checked".
- It is not a promise that the apps will recommend any business, now or later. Following the report's suggestions does not guarantee a result.
Delivery
The report is emailed to the address you give, usually within about 20 minutes of payment. Sometimes it takes longer. The email has a private link to the report and a PDF. Anyone who has the link can read the report, so share it only with people you trust.
The weekly plan (A$25 a month)
- What it is: a subscription. You start it either from the button at the foot of your report, for the business in that report, or straight from our site with the same short form as a report. Started from the site, your first report is made straight away and is included in the first month; if we can't produce it, we refund your first month and stop the plan. We run the same test every week and email you the report. From the second report, it shows what changed since the report before, with both test dates; from the third, your trend.
- Price and payments: A$25 a month, GST included, charged today and then every month until you cancel. No minimum term. Cancel online at any time: the plan stops at the end of the month you have paid for.
- When reports arrive: the first weekly report is due a week after you start, and one follows every week after that, to the email address you gave us.
- Cancelling: use the "Manage or cancel" link in any weekly email or on the plan's page. The plan stops at the end of the month you have paid for, and you are not charged again. We don't refund part of a month.
- One plan per business: you can have one plan running for each business. If you already have one, the site shows it instead of starting another.
- If a weekly report can't be made: if a report is more than 2 days late, we refund that month's payment and email you to say so. If our checks can't confirm one of a report's written findings, that finding is left out and the rest of the report is sent on time.
- If a payment fails: Stripe tries again and emails you so you can update your card. If it still can't be paid, the plan stops.
- Changes to the price: we will email you at least 30 days before any change. You can cancel before it takes effect.
Refunds
If we can't produce your report, your payment is refunded to the card you paid with, without you having to ask, and we email you to say so.
Our services also come with guarantees under the Australian Consumer Law that cannot be excluded. Nothing in these terms takes those away. If the report is not delivered with due care and skill, tell us and we will make it again or refund you.
Reports about a business
A report contains only public AI answers and what is on public web pages. Please order reports for a business you own, work for or act for.
Using the report
The report is yours to keep, print and share. Please don't present it as anything other than what it is: a sample of AI answers taken on the date shown.
Our responsibility to you
We are responsible for making the report with due care and skill. As far as the law allows, if we fail to, our responsibility is limited to making the report again or refunding what you paid. We are not responsible for business decisions made using the report.
Changes
If we change these terms, the new version applies to orders placed after the date at the top of this page.
Law
These terms are governed by the law of New South Wales, Australia.