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AI recommendation report

Do AI chat apps recommend Fenwarren Plumbing?

23of 100 answers about plumbers in Marrickville named you5th of the 31 businesses the apps named

One row for each question, one dot for each answer. A filled dot is an answer that named you.

Prepared for: Fenwarren Plumbing, Marrickville
Date of the test: 14 November 2026
What we tested: 200 answers from ChatGPT and Gemini
Areas: Marrickville, and Sydney as a whole

Private: for the business owner only

The three main findings

The apps named you in 23 of 100 answers about Marrickville. That puts you 5th of the 31 businesses they named.
Nearly all of it comes from ChatGPT: 19 of its 50 answers. Gemini named you in 4 of 50.
Across Sydney as a whole, no answer named you.

The three things to do first

Make sure your website has an easy-to-find page about blocked drains, the question you are named for most.
Make sure your opening hours and licence number are easy to find on your website, and match your Google listing.
Ask recent customers for a Google review. You have 41; the business in first place has 212.

First, what is this about?What this report is about

A growing number of people now ask an AI app for a tradie, as well as searching Google. They open an AI chat app and type a question, the way they would ask a friend: "Who is a good plumber in Marrickville?" The app writes back an answer with a few business names in it.

The two most-used AI chat apps are ChatGPT and Gemini. Gemini is made by Google.

This report shows whether those two apps mention your business when people ask about plumbers.

How we tested it

We wrote ten questions a customer might ask about plumbers in Marrickville.
We asked ChatGPT each question five times, and Gemini each question five times. The apps answer a little differently every time, so asking once is not enough.
That gave us 100 answers. We counted how many of them mentioned Fenwarren Plumbing.
Then we did it all again, asking about Sydney instead of Marrickville.

Part 01

Your result

In Marrickville, both apps23out of 100answers mentioned you. That is 5th place out of 31 businesses.

All of Sydney, both apps0out of 100answers mentioned you. The apps named 64 other businesses instead.

ChatGPT, in Marrickville19out of 50It mentioned you about one time in three. 4th place.

Gemini, in Marrickville4out of 50It mentioned you only 4 times in its 50 answers. Equal 9th place.

What this means for you

You were named in 23 of 100 answers about Marrickville. Most of that comes from ChatGPT; Gemini named you in 4 of 50.

Part 02

Who the apps recommend in Marrickville

These are the ten businesses the apps mentioned most when asked about plumbers in Marrickville.

How to read this. A longer bar means the business was mentioned in more answers. The number at the end is how many of the 100 answers mentioned it. The blue part is ChatGPT and the orange part is Gemini.

ChatGPTGemini

1Quillby Plumbing61
2Tarrowell Plumbing48
3Brindlemoor Drains37
4Hollowmere Plumbing29
5Fenwarren Plumbing You23
6Orrinsby Plumbing14
7Marrowfield Plumbing12
8Tindlecombe Plumbing10
9Averleigh Drains9
10Corbenwick Plumbing7

See these numbers as a table

Answers that mentioned each business, Marrickville, 14 November 2026
Business	All 100 answers	ChatGPT's 50	Gemini's 50
Quillby Plumbing	61	34	27
Tarrowell Plumbing	48	30	18
Brindlemoor Drains	37	9	28
Hollowmere Plumbing	29	21	8
Fenwarren Plumbing	23	19	4
Orrinsby Plumbing	14	6	8
Marrowfield Plumbing	12	9	3
Tindlecombe Plumbing	10	2	8
Averleigh Drains	9	7	2
Corbenwick Plumbing	7	3	4

What this means for you

You are 5th of 31 businesses. Quillby Plumbing leads on 61 of 100 answers.

Part 03

The ten questions we asked

Here is each question, and whether each answer mentioned you.

How to read this. Each circle is one answer. A filled circle means the app mentioned you in that answer. An empty circle means it did not.

ChatGPT mentioned youGemini mentioned youDid not mention you

"Who is the best plumber in Marrickville, Sydney?"ChatGPT2 of 5Gemini0 of 5Mentioned most: Quillby Plumbing, in 9 of the 10 answers
"Can you recommend a reliable emergency plumber near Marrickville, Sydney?"ChatGPT0 of 5Gemini0 of 5Mentioned most: Quillby Plumbing, in 8 of the 10 answers
"I have a blocked drain in Marrickville, Sydney. Which local plumbers should I call?"ChatGPT4 of 5Gemini2 of 5Mentioned most: Brindlemoor Drains, in 7 of the 10 answers
"Who can fix a hot water system in Marrickville, Sydney this week?"ChatGPT3 of 5Gemini0 of 5Mentioned most: Tarrowell Plumbing, in 8 of the 10 answers
"Which plumbers in Marrickville, Sydney have the best reviews?"ChatGPT0 of 5Gemini0 of 5Mentioned most: Quillby Plumbing, in 10 of the 10 answers
"I need a plumber for a leaking tap and toilet in Marrickville, Sydney. Who do you recommend?"ChatGPT5 of 5Gemini1 of 5Mentioned most: You, in 6 of the 10 answers
"Which plumbing companies service Marrickville, Sydney 24 hours a day?"ChatGPT1 of 5Gemini0 of 5Mentioned most: Tarrowell Plumbing, in 7 of the 10 answers
"Who are the most affordable licensed plumbers around Marrickville, Sydney?"ChatGPT2 of 5Gemini0 of 5Mentioned most: Quillby Plumbing, in 7 of the 10 answers
"I'm renovating a bathroom in Marrickville, Sydney. Which plumbers should I get quotes from?"ChatGPT0 of 5Gemini0 of 5Mentioned most: Brindlemoor Drains, in 6 of the 10 answers
"Who should I call for a burst pipe in Marrickville, Sydney right now?"ChatGPT2 of 5Gemini1 of 5Mentioned most: Hollowmere Plumbing, in 6 of the 10 answers

Question	ChatGPT	Gemini	Mentioned most
"Who is the best plumber in Marrickville, Sydney?"	2 of 5	0 of 5	Quillby Plumbing, in 9 of the 10 answers
"Can you recommend a reliable emergency plumber near Marrickville, Sydney?"	0 of 5	0 of 5	Quillby Plumbing, in 8 of the 10 answers
"I have a blocked drain in Marrickville, Sydney. Which local plumbers should I call?"	4 of 5	2 of 5	Brindlemoor Drains, in 7 of the 10 answers
"Who can fix a hot water system in Marrickville, Sydney this week?"	3 of 5	0 of 5	Tarrowell Plumbing, in 8 of the 10 answers
"Which plumbers in Marrickville, Sydney have the best reviews?"	0 of 5	0 of 5	Quillby Plumbing, in 10 of the 10 answers
"I need a plumber for a leaking tap and toilet in Marrickville, Sydney. Who do you recommend?"	5 of 5	1 of 5	You, in 6 of the 10 answers
"Which plumbing companies service Marrickville, Sydney 24 hours a day?"	1 of 5	0 of 5	Tarrowell Plumbing, in 7 of the 10 answers
"Who are the most affordable licensed plumbers around Marrickville, Sydney?"	2 of 5	0 of 5	Quillby Plumbing, in 7 of the 10 answers
"I'm renovating a bathroom in Marrickville, Sydney. Which plumbers should I get quotes from?"	0 of 5	0 of 5	Brindlemoor Drains, in 6 of the 10 answers
"Who should I call for a burst pipe in Marrickville, Sydney right now?"	2 of 5	1 of 5	Hollowmere Plumbing, in 6 of the 10 answers

What this means for you

ChatGPT names you most for blocked drains and leaking taps. Neither app named you for emergencies or best reviews.

Part 04

What a customer actually sees

We asked both apps: "Who is the best plumber in Marrickville, Sydney?" Here is the first answer each one gave, shortened.

ChatGPT answered

"For reliable plumbing in Marrickville, these three come up most often in reviews and local listings."

Then it listed three businesses:

Quillby Plumbing
Fenwarren Plumbing
Tarrowell Plumbing

Good:You were its second recommendation.

Gemini answered

"Here are well-reviewed plumbers who service Marrickville and the Inner West."

Then it listed three businesses:

Brindlemoor Drains
Quillby Plumbing
Orrinsby Plumbing

Missing:You were not in this answer.

What this means for you

For the best plumber question, ChatGPT listed you second. Gemini listed other businesses and not you.

Part 05

How you look on Google

For comparison, here is where you stand on Google itself.

Google Maps · the map with pins that shows when someone searches "plumber Marrickville"6th place4.7 stars from 41 reviews. Quillby Plumbing is 1st, with 4.9 stars from 212 reviews.
Google's list of websites · the ordinary results under the map, for "plumbers Marrickville"Not in the first 20Your website does not appear there.

What this means for you

Google Maps puts you 6th for Marrickville, and the apps put you 5th of 31.

Part 06

Where the apps get their information

The apps do not know any businesses by themselves. Each time someone asks a question, the app quickly searches the internet, reads a few web pages, and repeats the business names it finds on them.

So two things matter: which web pages do the apps read, and are you on those pages?

How to read this. Each website below was read by the apps when they answered questions about plumbers in Marrickville. The mark shows whether you are on it.

Your own websitefenwarrenplumbing.example
ChatGPT read it in 11 of its 50 answers · Gemini in 3 of its 50
YesThe apps read it.
A local business directorya directory of local businesses
ChatGPT read it in 31 of its 50 answers · Gemini in 12 of its 50
Not seenYou were not on the pages the apps read. A basic listing there is free.
A customer review websitea website that collects customer reviews
ChatGPT read it in 27 of its 50 answers · Gemini in 9 of its 50
YesYour page is there, with 12 reviews.
A tradie directorya directory of tradies
ChatGPT read it in 24 of its 50 answers · Gemini in 0 of its 50
Not checkedWe could not check. The website blocked us from looking.
A second local directorya directory of local businesses
ChatGPT read it in 8 of its 50 answers · Gemini in 19 of its 50
PartlyYou are listed, but with an old phone number.
A "best plumbers in Sydney" lista list that ranks businesses
ChatGPT read it in 22 of its 50 answers · Gemini in 0 of its 50
Not seenYou were not on the list the apps read. It is built from Google ratings and reviews.
A quotes websitea website for finding tradies, which businesses pay to be on
ChatGPT read it in 18 of its 50 answers · Gemini in 14 of its 50
Not seenYou were not on the pages the apps read. It charges a subscription.
A jobs marketplacea website where individual people offer to do jobs
ChatGPT read it in 6 of its 50 answers · Gemini in 17 of its 50
Doesn't applyNot for businesses, so there is nothing to do here.

Website	ChatGPT read it in	Gemini read it in	Were you on the pages the apps read?
Your own websitefenwarrenplumbing.example	11 of 50	3 of 50	Yes	The apps read it.
A local business directorya directory of local businesses	31 of 50	12 of 50	Not seen	You were not on the pages the apps read. A basic listing there is free.
A customer review websitea website that collects customer reviews	27 of 50	9 of 50	Yes	Your page is there, with 12 reviews.
A tradie directorya directory of tradies	24 of 50	0 of 50	Not checked	We could not check. The website blocked us from looking.
A second local directorya directory of local businesses	8 of 50	19 of 50	Partly	You are listed, but with an old phone number.
A "best plumbers in Sydney" lista list that ranks businesses	22 of 50	0 of 50	Not seen	You were not on the list the apps read. It is built from Google ratings and reviews.
A quotes websitea website for finding tradies, which businesses pay to be on	18 of 50	14 of 50	Not seen	You were not on the pages the apps read. It charges a subscription.
A jobs marketplacea website where individual people offer to do jobs	6 of 50	17 of 50	Doesn't apply	Not for businesses, so there is nothing to do here.

Whose own website do the apps read?

Business	ChatGPT read its website in	Gemini read its website in
Quillby Plumbing	38 of 50	21 of 50
Tarrowell Plumbing	25 of 50	9 of 50
Brindlemoor Drains	4 of 50	26 of 50
You	11 of 50	3 of 50

What this means for you

The apps read your own website in a few answers, and you are missing from a directory they read often.

Part 07

How your two closest rivals compare

	Quillby Plumbing	You	Tarrowell Plumbing
Answers that mentioned them, in Marrickville	61 of 100	23 of 100	48 of 100
Google reviews	212, at 4.9 stars	41, at 4.7 stars	96, at 4.8 stars
A page on their website for each main job	Yes	None found	Yes
A page on their website for each area they serve	Yes	None found	None found
Reviews on the customer review website the apps read	58	12	30

What this means for you

The business in first place has five times your reviews and a page for each main job.

Part 08

All of Sydney

We asked the same ten questions about Sydney instead of Marrickville. Your website does not name the areas you work in.

How to read this. The five businesses the apps mentioned most across Sydney, and then you. A longer bar means more answers.

ChatGPTGemini

1Pennarrow Plumbing44
2Wrenholt Plumbing38
3Garrowmere Plumbing31
4Hestercombe Plumbing27
5Lorrimoor Drainage22
–Fenwarren Plumbing You0

See these numbers as a table

Answers that mentioned each business, Sydney, 14 November 2026
Business	All 100 answers	ChatGPT's 50	Gemini's 50
Pennarrow Plumbing	44	27	17
Wrenholt Plumbing	38	15	23
Garrowmere Plumbing	31	22	9
Hestercombe Plumbing	27	11	16
Lorrimoor Drainage	22	18	4
Fenwarren Plumbing	0	0	0

What this means for you

Across Sydney as a whole, no answer named you.

Part 09

What the apps say about you

We also asked both apps about you by name, to see whether they have your details right.

Good:
Your address and phone number are right.Both apps gave the details on your Google listing.
Needs attention:
Gemini did not know your opening hours.Your website does not show them.
Needs attention:
ChatGPT gave an old closing time.It said you close at 4pm on weekdays. Your Google listing says 5pm.

What this means for you

What the apps say about you is right, but thin.

Part 10

What you are doing well

Good:
ChatGPT names you for blocked drains.It named you in 4 of its 5 answers to that question.
Good:
Your Google listing is complete.It shows 41 reviews at 4.7 stars, your hours and your phone number.
Good:
You are 5th of the 31 businesses named in Marrickville.You were named in 23 of 100 answers, ahead of Orrinsby Plumbing on 14.
Good:
The apps read your own website.ChatGPT read it in 11 of its 50 answers and Gemini in 3 of its 50.

Part 11

Why you are being left out

These are the likely reasons, based on what we saw in the 200 answers. We can see what goes together. We cannot prove what causes what.

Gemini names you in only 4 of 50 answers.The two apps read different websites, which is a likely reason for the gap.
We could not find a page for each main job on your website.We read your website and found one page that covers everything. The businesses named most have a page for each main job.
You are missing from a directory the apps read often.The apps read a local business directory in 43 of 100 answers, and you were not on the pages they read.
The businesses ahead of you have more Google reviews.Quillby Plumbing has 212 and Tarrowell Plumbing has 96. You have 41.
We could not find your opening hours or licence number on your website.Gemini did not know your hours, and a plumber's licence number must be shown wherever you advertise.

Part 12

What to do next

Do these first

Make sure your website has a page about blocked drains that is easy to find.We looked for one and could not find it. If you have one, link to it from your menu and check that it is in your sitemap, the list of pages your website gives to search engines. If you don't have one, add it: say what you do, the areas you cover and how to book.
Make your hours and licence number easy to find on your website.We looked for them and could not find them. They should match what your Google listing says.
Ask recent customers for a Google review.Ask real customers to leave their own words.
Add a free listing on the local business directory.Use the same name, address and phone number as your Google listing.

Then go further

Make sure your website has a page for each area you work in.We looked for area pages and could not find any. If you have them, link to them from your menu. If not, start with Marrickville, then the two or three suburbs you get the most work from.
Fix the old phone number on the second local directory.It should match your Google listing exactly.
Correct your closing time where the apps found it.Check your website and your listings for the old 4pm time.
Check whether Bing has your website.We did not check this. ChatGPT uses Bing, and Bing Webmaster Tools is free.
Ask the same questions again in a month.This shows what has changed.

Words used in this report

AI chat app: A program you type a question into, and it writes back an answer in plain sentences. ChatGPT and Gemini are the two most used.
Answer: One reply from an app to one question. We collected 100 answers about Marrickville and 100 about Sydney.
Mentioned: The answer included your business name. An answer usually mentions about five businesses.
Out of 100: How many of the 100 answers mentioned a business. 23 out of 100 means 23 answers included your name and 77 did not.

This was a sample

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Back to the home page

The small print. We asked the questions on 14 November 2026, as a visitor who was not logged in to the apps. The apps give different answers to different people and on different days, so a score can move up or down by a few points by chance. We did not test questions like "plumber near me", where the app uses the person's location. Other businesses are named here because the apps named them. Details from Google and the other websites were checked on the same day.